We will investigate return and refund requests that are made within the next 30 days of the of the product being delivered to the customer. claims that are made after the 30 days from the date of receipt by the customer are non-refundable. The return shipping charges for voluntary returns are the responsibility of the customer. All return items must be in new condition and in their original packaging. If an item is not in sellable condition, a refund will not be granted. The return shipping must be via a traceable shipping method (USPS, FEDEX, OR UPS) with a tracking number. We are not responsible for lost or damaged packages during the return process. In the case of returns required due to damage during shipping, defective items, or receipt of incorrect items. Please examine the package and the contents for any signs of defective or damaged products immediately upon receipt of shipment please inspect for damage at the time of delivery, if possible. refuse any packages that are damaged, To request a return, you may contact TCINVENTIONSLLC@OUTLOOK.COM.